As Director of DevOps and Engineering, you will oversee the Cloud Service Operations group supporting Irdeto’s global customer base. You will lead a team that manage the 24/7 Service Operations Centre, DevOps and Service Delivery and Support functions. The Service Operations Centre is responsible for providing full E2E service monitoring and incident management. The Service Delivery and Support team coordinate critical incidents and are accountable for customer satisfaction and service improvement. The DevOps team build and maintain best-in-class cloud platforms for various Product lines within Irdeto. You play a pivotal role in ensuring excellent customer service, constantly striving to improve the customer experience together with our Product and Technology teams.
In this role, you will join our Technology team. This team is Irdeto’s center of excellence for Technology Advancement, Innovation, IT, DevOps and Denuvo. We deliver outstanding service to our customers, both internal and external. We are dedicated to the lifecycle management of Irdeto’s products and services, and ensure our products operate flawlessly in the cloud.
What will you be working on:
What can you bring to the team?
Why join Irdeto?
We are on a mission to build a secure future, where people can embrace connectivity without fear. Our lives are increasingly connected. At Irdeto, we enable people and companies to experience connectivity effortlessly by protecting them from cyber attacks. Security is the enabler of the connected world we live in. Our solutions and services ensure that you can enjoy the latest video games, the best blockbuster movies and your favorite live events. And it does not stop there; our technology also secures connected transport and IoT connected industries – just to name a few. With 50 years of expertise in security, we protect over 5 billion devices and applications for some of the world’s best-known brands.
What do we offer you?
Irdeto is a people first organisation where you can secure your future. Our values of Trust, Accountability, Agility and Innovation inform our culture. We believe in connecting people and developing careers with a strong focus on collaboration, creativity, health and happiness among our globally diverse workforce.
In addition to competitive remuneration and an extensive benefits we offer:
With over 50 successful years of business innovation behind us, and an exciting digital and connected future ahead of us, Irdeto is a progressive company to join. We are looking for people who will keep us at the forefront of innovation and creativity.