Min Salary Mid Salary Max Salary Fund Information (Required) Fund 1008 Org 010540 Account 400011 Program 50 Position Title Student Support Concierge (CE) Campus Online If other, please specify
This position is entirely remote. Student must have a stable internet connection and working computer with webcam.
Hours per week Up to 20 hours per week Start Date 01/04/2021 End Date 06/30/2021 Position Summary
The ideal candidate for the Student Support Concierge, FWS position must possess the required abilities: Provide excellent customer service skills while working with students professional and pleasant demeanor; Have strong existing computer skills (Microsoft Word and Excel) and Zoom; excellent organizational skills; clerical skills; communicate effectively with students and staff; great attention to detail and accuracy; be friendly; excellent phone and email etiquette; must be able to maintain confidentiality
The Student Support Concierge will be Virtual Student Support. The position is remote and requires students to be on live Zoom calls during their shifts and help connect visitors to the proper support departments. The essential duties and responsibilities include, but are not limited to, the following:
•Student must have a stable internet connection
•Student must be comfortable with technology, specifically using Zoom.
•Working computer with webcam.
•Become familiar with the University’s services offered to student’s
•Direct students to the appropriate departments for further assistance/service
•Handle and protect confidential and sensitive data with integrity
Actual Hourly Wage $14.00 Posting Number STU310 Number of Vacancies Open Date Close Date Open Until Filled Yes Special Instructions Summary Quick Link for Internal Postings https://jobs.nl.edu/postings/6963 Pass Message Fail Message Interviewer Name Alexis Carscadden Interviewer Contact Information firstname.lastname@example.org Supplemental Questions (HR Only)
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(Open Ended Question)